turnkey outsourcing solutions

• End-to-end project and program management
• System migration and implementation
• Software development

testing and quality assurance

• Ongoing quality assurance, ensuring compliance to operational KPI’s
• System functional testing
• User Acceptance Testing (UAT)
• Performance testing

cloud presence

• Moving your operations to cloud
• Cloud based system installation
• Setting up user access and security
• Help with Cloud vendor selection

vendor management

• Managing RFP and vendor selection process
• Contract management and maintenance
• Adherence to SLA

operations management

• Back office services, including management of business and operations systems by performing administrative tasks
• Nightly operations and batch process execution and management

training

• Preparing training material
• Creating web based, self paced training
• Conducting on-site staff training
• Remote, web-based video training

staffing

• Direct placement of permanent employees
• Contractual and temporary staffing